Got a question? We're sure you'll find your answer below if not feel free to email or phone.
Here are some more details about shopping with us:What Payment methods do you accept?
We accept all major credit and debits cards including Visa, MasterCard and American Express. We also accept bank Transfers, please contact us at email@example.com or phone +44 (0)7799 175078 for details.Online Security
How safe is it to use my credit card?
Security & Privacy is of the highest importance to us and something we take extremely seriously. Our secure online Shopify commerce store uses Stripe for online payments, which is used by thousands of merchants every day. Stripe has been audited by a PCI-certified auditor, and is certified to PCI Service Provider Level 1. This is the most stringent level of certification available. All payments use secure HTTPS and all card numbers are encrypted.
Can I order by phone
Of course, to order by phone please call 44 (0) 7799 175078
You will receive an order confirmation by email once you have completed your payment within 24 hours, at which time we will establish a convenient day for delivery. If you have not heard from us after 24 hours following order completion, please get in touch by contacting firstname.lastname@example.org or phone 44 (0)7799 175078.Commissioned Paintings
If your favourite artist will take commissions for paintings contact Linda@thebarefootgallery.com for further details. If you change your mind please let us know in writing as soon as possible and we will try to stop the order.
Delivery & Despatch
Most items are despatched within 3-5 days (except commissioned paintings or furniture). You will be contacted to advise the delivery day. For delivery outside the UK estimated delivery times are: within the EU is 5-10 days, worldwide 10-14 days. Where there is a charge for delivery, which will be at cost, options and charges will be available, in most cases at the checkout.
Your order will be fulfilled by the estimated/agreed delivery date unless there is an event outside our control. In this event we will contact you to arrange a revised delivery date.
Please advise as soon as possible if you change your mind. We will endeavour to stop all procedures. If however the goods have already been dispatched it will be your responsibility to return the goods. Please ensure you receive proof of return and that the goods are adequately insured.
If you are not happy with your choice you can return your goods within 14 days of receipt, and we will offer an exchange or refund, provided the product/s are returned complete, in perfect condition and unused. NOTE: this does not apply to non-standard and customised items. To return an item please email us within seven working days of delivery of your purchase. Take great care re-packing the item/s in the original packaging and return to us within 14 days. Please ensure that you receive a certificate of mailing and ensure the item is appropriately insured as goods damaged when being returned will not be refunded. Please ensure that a signature is received when the goods are returned. If you are unable to organize a suitable method of returning the goods, please contact us so that we can organize collection. Unless the products are faulty you will be responsible for the cost of returning the products to us or where relevant, the cost of us collecting the product from you.
For larger and/or delicate items please contact us to advise on appropriate courier services.Can you ship overseas?
Yes, we can ship worldwide. Your order may be subject to import duties and taxes which are applied when the delivery reaches that destination. We have no control over these charges and the vendor is responsible for payment for any import duties and taxes. The cost for delivery will not exceed that stated at checkout. Limited by weight, size or vulnerability.Gift Vouchers
Yes, gift vouchers are available from £20 to any amount. They are valid for 12 months. Please contact us for further details.Visiting The Barefoot Gallery
We are an online gallery. If you wish to see a painting before purchase, please contact email@example.com to see if it is possible.Contact us
You can get in touch with us any time by using the contact details below.
Tel: +44 (0) 7799 175078
We make every effort to ensure that the images on the website are displayed accurately but inevitably occasionally the colours may vary from the actual product.
Each product is unique, although the site is continually updated the product that you have ordered may not be available and therefore unable to be processed.
In the event that the ordered product is unfortunately unavailable, wherever possible an alternative will be offered.Copyright
All products and paintings are subject to copyright and are protected by copyright laws and treaties around the world. All such rights are reserved.